Version 1.0 · Last updated: November 2026
This is an English reading copy of the Spanish text. If they differ, the Spanish version prevails. Leer la versión en español
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Welcome to CASA LINKING, an online platform operated by Canarias Property Solutions SL (CIF: B21949185, registered office: Calle Guirre 6, 35660 Las Palmas, Spain) ("CASA LINKING", "we"). These Terms apply to seasonal rentals, also called mid-term rentals: a home let to a guest for a temporary reason, for a period of 31 days or more and up to 12 months, managed through CASA LINKING's seasonal rental service.
Holiday rentals have their own, separate terms. By listing a property for seasonal rental, sending a seasonal booking request or otherwise using the seasonal rental service, you accept these Terms. If you disagree with any part, please do not use the service.
The seasonal rental service is currently available only for properties in Spain. Other countries will be added once their contract and legal wording are ready.
1.A. Scope. These Terms apply only to hosts who switch on online seasonal booking with payment through Stripe for a particular listing, to bookings made that way, and to the guests who request them. They do not apply to mid-term listings that only offer direct contact with the host, or to holiday rentals, which are governed by the Holiday Rental Terms. The host accepts these Terms when switching the option on for each listing, and CASA LINKING records the version accepted and the date. The service fee in clause 8 is charged only on bookings made this way.
1.B. Language. These Terms are published in Spanish and, as a courtesy translation, in other languages. If they differ, the Spanish version prevails.
CASA LINKING provides a platform and technology tools that let hosts offer, and guests request, seasonal rentals: listing review, identity and right-to-let checks, a request and acceptance process, a seasonal rental contract template, and the collection and release of payments through Stripe's payment processing infrastructure, in line with the payment terms the parties have accepted.
Payments are processed by Stripe, under its own terms and conditions and its own authorisation as a payment services provider. For seasonal rentals, the guest's payment is collected through CASA LINKING's platform account at Stripe and then released to the host on the dates and conditions in clause 9. During that short period the amounts stay in the Stripe balance associated with CASA LINKING, solely to process the release, refund or set-off that applies. CASA LINKING does not itself provide deposit, custody or fund transfer services beyond that technical operation.
CASA LINKING's involvement is limited to providing, through its platform, the technology needed to process those operations. CASA LINKING does not act as the host's representative in making or performing the lease, does not negotiate or conclude the lease on behalf of either party, and is not a landlord, sub-landlord, property manager, insurer or guarantor of any obligation under the lease.
The lease is a contract solely between the host and the guest. Using CASA LINKING's payment features does not in itself change who the parties to the lease are, nor make CASA LINKING a party to it.
You must be at least 18. Hosts must own the property or be duly authorised to let it (see clause 5). Guests must pass our identity verification before sending a request (see clause 6).
Bookings by companies for their employees are not yet available.
Homes offered through the seasonal rental service (the "vivienda temporal" of current law) are intended solely to meet temporary housing needs, different from the tenant's permanent housing need. By using the service:
The legal classification of each transaction depends on its real circumstances and on compliance with the applicable rules. Using the platform does not relieve the parties of their legal obligations, and hosts remain responsible for complying with the rules that apply to their property.
All seasonal listings are reviewed by our team before they are published. We may ask for changes or refuse to publish at our discretion, for example if the information appears inaccurate, incomplete or misleading, or if the listing does not comply with these Terms.
5.1. Initial documents. Before publishing or activating a home, CASA LINKING may require the host to provide reasonable documents to check that they own the property or hold sufficient title or authorisation to let it. For that purpose it may ask for a title deed, a recent nota simple from the Property Registry, an official property tax (IBI) bill, other official supporting documents or, where relevant, a contract and authorisation proving the right to let or sub-let. Utility bills are not accepted.
5.2. Matching identity. CASA LINKING will check that the verified identity of the account holder (verified by Stripe) matches the person named as holding the right to let. Where the two do not match, it may require further documents showing the host's authority to act or right to offer the home.
5.3. Managers and representatives. Managers acting for the owner must provide a written, verifiable authorisation identifying the owner, the property and the powers granted. CASA LINKING may verify that authorisation directly with the owner, using contact details obtained from a reliable source or confirmed by the owner.
5.4. Registry checks and ordering a nota simple. CASA LINKING may request notas simples or other relevant Registry information to check the ownership and registry status of the property, respecting the requirements that apply to accessing that information. Where the host does not have a recent nota simple, CASA LINKING may order it from the Property Registry on the host's behalf as an optional, paid service. The price is €19 plus the tax that applies under clause 8.4, and is shown before payment. To find the property, the host must provide the full address, the CRU number (Código Registral Único) or the cadastral reference (referencia catastral), the DNI or NIE of each owner and a contact phone number. The nota simple is ordered immediately after payment, at the host's express request, so the order cannot be cancelled once placed; if CASA LINKING is unable to order it, the full amount is refunded, tax included. The service is informational: CASA LINKING does not guarantee the content of the nota simple or that the result of the check will be favourable. The data provided for the order, in particular the owners' DNI or NIE, is used only to order the nota simple and is deleted from the order once it is received; the nota simple itself is kept under clause 5.5.
5.5. Scope of the check. The document review is a reasonable check based on the information available and is not an absolute guarantee of ownership, document authenticity, absence of fraud or compliance with every administrative, planning, tourism or contractual requirement that applies to the home. We review documents manually, record the result and keep the documents privately and securely for five years from the end of the last seasonal booking on the listing (or, if there were no bookings, from the decision) or, if longer, until any claim in progress is resolved, so that we can show the checks we made and defend ourselves against claims. We then delete them.
5.6. Host obligations. The host declares and warrants that they hold, and will keep throughout the listing and each booking, the rights, authorisations and permits legally required to offer the home in the way advertised. The host also undertakes to give truthful information, report any relevant change, and provide further documents where there are reasonable grounds to ask for them.
5.7. Incidents and protective measures. Where there are reasonable signs of document forgery, lack of authorisation, identity discrepancies or non-compliance with the rules, CASA LINKING may temporarily suspend the listing, ask for clarification or further documents and, where appropriate, remove the home from the platform. Measures will be proportionate, without prejudice to applicable legal obligations and the rights of the users concerned.
5.8. Responsibility. The host is responsible for the truthfulness of the information provided and for holding the rights and authorisations that apply to them. CASA LINKING does not guarantee the absence of fraud and does not replace the checks or authorisations that the law requires of hosts. This provision does not exclude or limit any responsibility CASA LINKING has by law.
5.9. Hosts without online payments. Hosts who do not accept online payments through our system are not subject to this check and do not receive the Verified Host badge for seasonal rentals.
A seasonal booking works like this:
6.1. Communications through CASA LINKING. Before a booking is confirmed and the corresponding payment has been made, communications between hosts and guests take place through the channels CASA LINKING provides. The platform may limit the visibility of personal contact details during this phase, to the extent necessary to protect users' safety, manage requests and prevent circumvention of its booking and payment system.
6.2. No deliberate circumvention. Users undertake not to use contacts, information or business opportunities obtained through CASA LINKING in order to deliberately divert off the platform a booking started through it, to avoid the service fee previously communicated and accepted.
6.3. Scope of the prohibition. This obligation is limited to bookings actually started or negotiated through CASA LINKING and to actions aimed at avoiding the fee for those bookings. It does not prevent prior and independent business relationships between the parties, and does not by itself impose a fee on future bookings that are not sufficiently directly linked to a transaction started on the platform.
6.4. Consequences of breach. Where there is reasonable evidence that a user has deliberately circumvented a booking to avoid the applicable fee, CASA LINKING may claim the service fee that would have applied to that booking, provided the amount can be determined, was notified in advance and the claim is legally valid. Any further measure must be proportionate to the seriousness of the breach and respect users' rights of defence and complaint.
6.5. Transparency and data protection. CASA LINKING may apply reasonable technical measures to protect communications and payments within the platform, respecting data protection law, the confidentiality of communications and users' rights. No checks or restrictions beyond what is necessary for the stated purposes will be carried out.
6.6. Details shown at signing. Until the guest signs the lease, the platform shows only the general location of the home (area or town) and, where relevant, the name of the complex or an indication of proximity, together with the photographs, price and conditions; the exact address, the cadastral reference and the landlord's ID document and home address are not shown. On signing, the guest receives the full contract, with the exact address, the cadastral reference and the landlord's details, which are the ones included in the signed copy and its electronic fingerprint. This protects the parties' safety and prevents circumvention of the platform, and does not deprive the guest of the information they need before committing, which is provided before signing (description, photographs, price, cancellation and deposit conditions).
The lease is made between the host and the guest. It is generated from a template and filled in with the booking details. The parties may agree additional conditions if both accept them in writing. If the lease and these Terms differ on matters between the host and the guest, the lease applies between them. These Terms apply to our own services and to our relationship with you.
8.1. Service fee. CASA LINKING will charge the host a service fee for each confirmed booking, equal to seven point five per cent (7.5%) of the rent for the booking, with a minimum of seventy-five euros (€75) per booking, plus any indirect taxes that apply under clause 8.4.
8.2. Services included. The fee pays for the services CASA LINKING provides in connection with the booking, including, as applicable, the identity verification process, the document check of the right to offer the home, the contract tools, management of the booking process and processing of payments through the relevant provider, whose card processing costs are included in the fee. Describing these services does not imply an absolute guarantee of identity, ownership, the legality of the home or the outcome of payment operations.
8.3. Calculation basis and advance information. Before the host accepts the booking, CASA LINKING will tell them the amount of the fee and how it is calculated. The basis is the rent for the home, excluding refundable deposits, taxes and extra items that are not part of that rent, unless expressly stated otherwise before acceptance.
8.4. Indirect taxes. To the amount of the service fee (and of a nota simple order under clause 5.4) IGIC is added at the general rate of 7%, as these are services provided by CASA LINKING, established in the Canary Islands, in connection with properties located in Spain. The tax is itemised on the invoice. VAT is not charged on the same transaction. If the applicable tax treatment changes, the host will be told before it applies to new bookings (clause 8.6).
8.5. Cancellations and refunds. Whether the fee is due, and any refund of it on cancellation, is determined by the booking conditions previously communicated and accepted, taking into account the services actually provided and the legal obligations that apply.
8.6. Transparency. CASA LINKING will tell the host of any change to the fee before it applies to new bookings, without prejudice to the rights that apply to bookings already confirmed.
8.7. Taxes on the rental income. Taxes and tax obligations arising from the rent and the lease itself (including, where relevant, income tax, VAT or IGIC and any other tax or filing obligation) are solely the host's responsibility. CASA LINKING does not calculate, charge or pay those taxes on the host's behalf; the taxes in clause 8.4 refer only to CASA LINKING's service fee.
8.8. Collection of the fee. The fee is deducted automatically from payments before they are released to the host. Guests pay no service fee to CASA LINKING. Stripe charges its own processing fee on each payment, which Stripe sets and collects and which is separate from our service fee.
Payments for seasonal rentals are made through CASA LINKING using Stripe, our payment provider. By accepting a booking, the guest authorises us to charge their saved card on the dates shown at the time of booking. Seasonal payments are by card only.
If a payment fails, we tell the guest and the host. What happens next between them is decided by the lease and the law. We are not responsible for chasing unpaid rent.
The guest confirms arrival through CASA LINKING. If, within 48 hours after the check-in date, the guest reports that the property is unavailable, is not the property advertised or is materially different from the listing, we may investigate and, if we decide the report is justified, refund the first payment and cancel the booking. The host agrees to this. Our decision does not limit either party's legal rights.
The host may ask for a deposit of up to one month's rent, or none. The amount is shown to the guest before they accept the booking and is separate from the rent. The deposit is charged 7 days before check-in or, if check-in is closer, when the contract is signed, and is held in CASA LINKING's Stripe balance during the stay. It is returned to the guest's card 5 days after the check-out date, unless the host reports damage or missing items within that period.
11.1. Responsibility of the parties. Claims for damage to the property, furniture, belongings, extraordinary cleaning, outstanding rent or other breaches of the lease must be directed to the party to whom the breach is attributed, and the landlord and tenant bear the obligations and responsibilities the law places on them.
11.2. CASA LINKING's role. CASA LINKING acts solely within the scope of the intermediation, administrative management and payment processing services expressly contracted. It may receive and pass on communications, gather the documents the parties provide and help negotiate an amicable solution. Unless a legally valid dispute resolution mechanism is expressly agreed, CASA LINKING will not bindingly determine whether damage exists, either party's contractual liability or the amount of any compensation.
11.3. Documenting claims. The claiming party must report the incident within the period set in the lease, with a description of the facts and, where appropriate, photographs, inventories, quotes, invoices or other supporting documents. The other party may make submissions and provide its own evidence.
11.4. Holding and releasing amounts. CASA LINKING does not guarantee payment of damages, rent or other obligations of the parties, nor bear the financial risk of their default. Processing a claim does not by itself entitle CASA LINKING to keep amounts, compensate a party from its own funds or unilaterally award one party the final right to disputed amounts. Temporary holding, return or transfer of amounts is done only where there is a valid contractual basis, in line with instructions the parties have previously authorised and the terms of the applicable payment services provider. If there is a dispute, the procedure agreed in the lease is followed, without prejudice to the parties' right to go to court or use other legally admissible mechanisms.
11.5. No insurance cover. Through this procedure CASA LINKING does not offer damage insurance, a guarantee of compensation or cover against breach of lease obligations. The existence of a claim does not mean CASA LINKING will compensate either party.
11.6. Legal rights. This clause does not exclude any mandatory obligations CASA LINKING may have under applicable law, nor limit the rights the landlord or tenant have by law.
11.7. Agreed deposit procedure. By accepting these Terms and the lease, the host and the guest expressly agree the following procedure for the deposit: the host may claim only for real damage or missing items, stating the amount, an explanation and, where possible, photos or receipts, and not for normal wear and tear. We inform the guest, who may respond and provide evidence. We may ask both for more information. CASA LINKING decides only whether the amount held as deposit is given, in whole or in part, to the host or returned to the guest, and tells both the reason. This decision is limited to releasing the deposit, does not determine contractual liability or set compensation, and does not prevent either party from going to court or disputing a charge with their card issuer. If nobody makes a claim within the period, the deposit is returned automatically.
12.1. General cancellation policy. Seasonal rental bookings are subject to the cancellation and refund policy in this clause, unless, before the booking is made, the guest has been expressly told of a different policy, accepted by both parties and permitted by applicable law. The cancellation policy must be shown clearly before the guest confirms the booking and pays.
12.2. Cancellation by the guest. Unless a specific policy duly accepted or a mandatory rule provides otherwise, and without prejudice to clause 10, the following conditions apply:
These percentages apply to the price of the accommodation already charged at the time of cancellation. Monthly payments not yet charged will not be charged. In all cases, amounts retained must respect applicable law and may not exceed the amounts legitimately due in the circumstances of the cancellation.
12.3. Service charges and other items. Service charges, fees and other amounts charged separately will be identified transparently before the booking is confirmed. Whether they are refundable depends on the nature of the item, the conditions communicated to the guest and applicable law. No additional cancellation charges will be applied unless previously notified and validly accepted.
12.4. Cancellation by the host. If the host cancels the booking or cannot make the home available to the guest on the agreed terms, the guest is entitled to a full refund of the amounts paid for accommodation services not provided, without prejudice to other rights under applicable law. CASA LINKING may facilitate the refund through the payment methods available on the platform, without thereby becoming landlord, guarantor of the host or insurer of the host's contractual obligations.
12.5. Exceptional circumstances. Where extraordinary circumstances make performance of the lease impossible or legally improper, the cancellation and its financial consequences are determined under applicable law and the specific circumstances. The parties may agree to change the dates of stay or another solution, provided there is consent and the guest's legal rights are respected.
12.6. Costs of a host cancellation. Where the host cancels an already paid booking, or cannot make the home available to the guest, and CASA LINKING has to refund the guest in full, CASA LINKING may claim from the host the payment processing costs incurred for that booking that the payment provider does not return, in addition to any other items that apply under clause 13, provided they are duly justified and the host is told the amount beforehand. Declining a booking request before any payment is taken carries no charge for the host.
12.7. Processing refunds. Refunds due are, as a rule, made through the same payment method used for the booking and within a reasonable time, without prejudice to the deadlines required by applicable rules and the processing times of payment providers. CASA LINKING may technically manage refund instructions through the payment providers integrated into the platform, without that meaning it takes on an obligation to pay from its own funds where the financial responsibility lies with the host.
12.8. Mandatory rights. Nothing in this clause limits the non-waivable rights of guests or hosts under applicable law, including consumer protection rules where they apply. In case of conflict, the relevant mandatory legal provision prevails.
13.1. Handling refunds and disputes. CASA LINKING may process refunds and handle payment disputes and chargebacks relating to bookings made through the platform, in accordance with the applicable contractual terms and the rules of the payment providers. Because seasonal payments are collected through CASA LINKING, a refund or chargeback is charged first to CASA LINKING, without prejudice to recovering it under this clause.
13.2. Recovering amounts. Where CASA LINKING has borne a refund, chargeback, fee or expense directly related to a booking, it may claim from the host the amounts due under the contract, provided they result from a breach, act or obligation attributable to the host and are duly justified.
13.3. Reversal and set-off. In the cases described in the previous paragraph, CASA LINKING may, to the extent permitted by applicable law and the payment provider's terms, reverse in whole or in part the transfers linked to the booking or set off the amounts owed against future payments due to the host. Any set-off must be limited to the amount actually owed and avoid any double recovery.
13.4. Right to information and to respond. CASA LINKING will tell the host the nature of the claim, the amount claimed and its justification, and will let them provide relevant documents. Where circumstances allow, final recovery of amounts relating to disputes still pending is postponed until there is a ruling or enough information to determine responsibility, without prejudice to precautionary or fund-protection measures that are legally and contractually appropriate.
13.5. No automatic liability. A chargeback filed by a guest does not by itself determine the host's liability. Amounts arising solely from errors, breaches or acts attributable to CASA LINKING, or expenses that are not duly proven or whose pass-on is not legally permitted, may not be charged to the host.
13.6. Claiming outstanding amounts. If the amounts cannot be recovered by reversal or set-off, CASA LINKING may ask the host to pay the duly proven debt, following the procedures and periods set in the contract and applicable law.
13.7. Later correction. If a dispute is later resolved in the host's favour and the host has borne a deduction or claim that is no longer justified, CASA LINKING will settle the amounts concerned when they are recovered or cease to be due, as appropriate.
13.8. Before disputing. The guest must contact us before disputing a charge with their bank for a stay that has been enjoyed. A bad-faith dispute may lead to suspension of the guest's account.
A Verified Host badge on a seasonal listing means we have carried out the checks in clause 5. It is not a guarantee, a quality rating or a licence check, and does not mean the property meets any legal requirement. We may remove the badge or suspend a listing if the information turns out to be incorrect.
The lease ends automatically on the end date stated in the contract. After that the guest has no right to stay, and the contract sets out what follows if they do. CASA LINKING is not responsible for recovering possession of the property or for any legal procedure between host and guest. We may suspend a guest's account and give relevant information to the host or the authorities where the law permits or requires it.
Property descriptions written in another language may be machine-translated for display on the platform. CASA LINKING does not guarantee the accuracy of machine translations and is not responsible for differences between the original and translated text. The Spanish contract is the version that applies between the parties.
When a host connects an external calendar (such as Booking.com, Airbnb or Vrbo), CASA LINKING shows availability obtained automatically from that source. We do not control, and cannot guarantee, the accuracy or timeliness of that data. A host who accepts seasonal bookings online must keep the calendar accurate to avoid double bookings.
Except for the services we describe in these Terms (the checks, the contract template, the payment process and the deposit review), CASA LINKING is not responsible for the condition, availability or suitability of any property; for any guest's non-payment or behaviour; for damage; for disputes between host and guest; for cancellations; or for any procedure to recover a property. All of these are matters between host and guest, who must resolve them directly and may go to court.
We cannot guarantee that a person is who they say they are or that a document is genuine, even after our checks.
Hosts are responsible for keeping their listings up to date. CASA LINKING may remove or unpublish a listing, or suspend an account, that breaches these Terms, contains false or misleading information or breaks the law, and may do so without prior notice.
22.1. Purpose and data processed. To prevent fraud, verify users' identity and improve the security of seasonal bookings, CASA LINKING may offer an identity verification procedure through Stripe Identity or an equivalent provider. The procedure may include capturing and checking an ID document, a photo of the face or selfie, and the data extracted from those documents.
22.2. Information and consent. Before verification starts, the user will receive clear information about the data to be collected, the purposes of the processing, the controllers, the recipients, retention periods and how to exercise their rights. Where the procedure involves processing biometric data subject to explicit consent, that consent is obtained by a specific affirmative action, separate from general acceptance of the contract and from any authorisation to use the data for additional purposes.
22.3. Verification provider. Stripe and CASA LINKING will process the data in line with their respective roles and responsibilities, their privacy policies and the applicable agreements. The user will be told which data CASA LINKING can access, the categories of recipients and, where relevant, international data transfers and their safeguards.
22.4. Retention and deletion. CASA LINKING will limit retention of documents, images, selfies and extracted data to the time needed for the stated purposes and applicable legal obligations. Data no longer needed will be securely deleted or anonymised, without prejudice to legally required retention periods or to retention duly justified for the establishment, exercise or defence of claims. The specific periods for each category of data will be set out in the privacy policy. CASA LINKING will also review the periods and deletion options for data processed by the verification provider, without claiming deletion powers over data that is under that provider's sole responsibility.
22.5. Additional purposes. Using the data to train, improve or develop the provider's biometric systems requires the information and, where applicable, the separate consent that the law requires. This purpose will not be presumed authorised merely because an identity verification is requested.
22.6. Users' rights. Users may exercise the rights data protection law gives them, including access, rectification, erasure, restriction and objection where they apply, and may withdraw consent where processing is based on it. Withdrawing consent does not affect the lawfulness of earlier processing or prevent retention that is legally required.
22.7. Alternatives and consequences of verification. CASA LINKING will explain the consequences of not completing verification and, where necessary to ensure the lawfulness and proportionality of the processing, the alternative means of identity checking available. Any restriction on access to the platform must follow objective, proportionate criteria communicated beforehand.
The CASA LINKING website, including its design, logo and text (excluding listing content supplied by owners), belongs to CASA LINKING and may not be copied, reproduced or distributed without permission. Hosts must hold the rights to the photos, videos or other content they upload and grant CASA LINKING a licence to display them on the platform in connection with their listing.
To the fullest extent permitted by law, CASA LINKING and its operators, affiliates and employees are not liable for damages, including loss of income, loss of reputation or inconvenience, arising from use of this website or any interaction between hosts and guests, except where the law does not allow liability to be excluded.
25.1. Governing law. These terms and conditions are governed by Spanish law, without prejudice to mandatory rules that apply and to the rights consumers have under European Union law and applicable national provisions. Where the user is legally a consumer, the choice of Spanish law cannot deprive them of the protection given by mandatory provisions that would apply in the absence of that choice.
25.2. Complaints against CASA LINKING. Users may submit complaints about services provided by CASA LINKING through the support channels shown on the platform (admin@casalinking.com). CASA LINKING will acknowledge receipt where appropriate, examine the complaint and give a reasoned reply within a suitable time, in line with applicable legal obligations. Complaints about the accommodation, the condition of the property, breach of the lease or the host's conduct must first be directed to the responsible contracting party, without prejudice to any responsibility CASA LINKING has by law.
25.3. Consumer rights. Nothing in these terms limits or excludes the non-waivable rights given to consumers by applicable law. In particular, users keep the right to complain to the competent public bodies, use any alternative dispute resolution mechanisms that apply and bring the court actions open to them.
25.4. Out-of-court dispute resolution. Where appropriate under applicable rules, CASA LINKING will provide information on the competent alternative dispute resolution bodies and the requirements to use them. Taking part in an out-of-court procedure is voluntary where the rules so provide and does not mean giving up the consumer's legal rights.
25.5. Jurisdiction. Disputes arising from these terms are submitted to the courts of Puerto del Rosario (Spain), without prejudice to the jurisdiction that mandatory rules give to consumers, who will not be deprived of going to the courts that apply to them.
25.6. The lease. The lease between host and guest is a contractual relationship separate from the one between the user and CASA LINKING. The governing law and the courts competent for disputes about the lease are determined by the specific rules that apply to that relationship, without prejudice to CASA LINKING's own obligations as an intermediation service provider.
We may change these Terms. A change applies to bookings accepted after we tell you, through the website or by email. A booking already accepted stays governed by the Terms in force when it was accepted.
If you have questions about these Terms, contact us at admin@casalinking.com.
28.1. Registration and reporting obligations. The host must comply with the legal obligations that apply to them on identifying travellers, completing check-in records, reporting the required data to the competent authorities and keeping documents, where relevant. CASA LINKING may provide tools for these tasks, which do not automatically replace the host's own obligations. CASA LINKING will also comply with the obligations that apply to it as an intermediary.
28.2. Purpose and duration of the lease. The host must use a contract suited to the real nature of the stay and identify and document the temporary reason where legally required. The duration, renewal conditions and the date the home is to be returned must be expressly set out, in line with applicable rules.
28.3. Usual home and municipal registration. The guest will give truthful information about their usual home and the purpose of the stay where necessary to complete the contract properly. Municipal registration (empadronamiento) is governed by the applicable administrative rules. This clause is not intended to prevent legally valid procedures, and does not by itself make registration create a right of ownership or to stay in the property.
28.4. Return of the home. The guest must return the home when the contract validly ends, unless there is a renewal, later agreement or applicable legal provision. If they do not, the host must use the proper legal procedures to recover possession and refrain from self-help measures, such as changing the lock or removing belongings, that could breach the occupants' rights.
28.5. Scope of CASA LINKING's services. CASA LINKING does not guarantee immediate recovery of the property in a dispute and does not replace administrative or court action that may be necessary. This provision does not exclude any legal responsibility the platform has.
28.6. Optional traveller registration service. CASA LINKING may offer the host, as an optional paid service (Guest Registration), the sending of travellers' data to the competent authorities through a specialist external provider, which acts on CASA LINKING's behalf as a data processor. The host is not obliged to take it and may use their own system. In any case, the obligation to register travellers and keep the data rests with the host. Neither CASA LINKING nor the provider guarantees that the authorities will accept each submission; the host is responsible for the accuracy of the data they provide and for supplying their access credentials for the authority's platform where needed. To provide the service, CASA LINKING gives the provider only the data strictly necessary (name, email, phone, dates of stay, number of guests and nationality) and does not collect copies of ID documents for this service. The provider keeps the data for three years. The price, annual renewal and the consumer right to cancel are governed by the Guest Registration section of CASA LINKING's general Terms, and the service is available only in the countries the provider covers at any time.
29.1. Territories where the service is provided. CASA LINKING will offer its services only in the countries and territories it has expressly enabled on the platform. Availability depends on CASA LINKING having put in place the contractual, operational, tax and compliance conditions needed to operate in each territory.
29.2. Countries not enabled. Countries not among the enabled territories are excluded from the service. In particular, bookings for homes in countries such as Greece or Bosnia and Herzegovina cannot be published or managed until CASA LINKING has expressly approved their inclusion and adapted, where necessary, its contracts, conditions of use and procedures to the applicable rules.
29.3. Territorial expansion. CASA LINKING may extend the territories where it provides services by updating the platform and its contractual terms. Adding a new country may be subject to additional verification, documentation, payment, tax and legal compliance requirements.
29.4. Bookings by companies. In the initial phase, the service is intended for bookings by private individuals within the modes the platform allows. Bookings by companies to house their employees, collaborators or other people linked to their professional activity will not be available until CASA LINKING expressly enables this mode and publishes the specific conditions that apply.
29.5. No early availability. That the platform can be reached from another country does not mean CASA LINKING accepts bookings in that territory or has enabled company bookings. CASA LINKING will not confirm or process bookings for modes or territories that are not yet available.
Notice: CASA LINKING provides a platform and tools for seasonal rentals. We are not a party to any lease between a host and a guest, and users remain responsible for checking the details and complying with the law that applies to them.