A seasonal rental is a stay of 31 nights up to 12 months. This page explains the checks that happen first and exactly how the money moves, step by step, for guests and for hosts.
Only for stays booked online through CasaLinking
A listing with a “Request to stay” box can be booked online through us, and this page describes those bookings only. If a long-stay listing says to contact the owner instead, you agree the rent, any deposit and how it is paid directly with the owner. In that case CasaLinking takes no payment, holds no money, charges no fee and nothing on this page applies.
You never pay to send a request. Here is the whole journey, in order.
Tell us about your stay
Choose your dates, say why you need the property and where your permanent home is. A seasonal rental is for a temporary need and can't be used for holidays. Nothing is charged.
We check your ID
Before your request reaches the host, Stripe (our identity partner) checks a photo of your ID document and a selfie. It takes about two minutes. The host sees that you are verified and your name, not your contact details. We use the check only for this booking.
The host decides
If the host declines, nothing was charged and nothing else happens. If they accept, we prepare the seasonal rental contract and email you.
Read and sign the contract
You have 3 days to read and sign it, and you confirm your ID details in it. Signing does not charge you by itself. You are then taken to Stripe's secure page to pay anything already due and save your card. You have 48 hours; after that the request expires and the dates are freed.
First month and deposit
The first month's rent (plus any cleaning fee) is charged 14 days before check-in, or when you sign if check-in is closer. A deposit, if the host asks for one (never more than one month's rent), is charged 7 days before check-in. We email you 3 days before every charge. After your first payment, you and the host get each other's contact details and the exact address.
When you arrive
We hold your first month's rent until you arrive. On check-in day, tap “I have arrived and all is fine” and we pass it to the host. If you don't, we pass it on 48 hours after check-in unless you report a problem. If you report one, we hold the money and look into it.
Every following month
Charged to your saved card on the same day each month, and passed to the host 3 days later.
At check-out
Your deposit goes back to the same card 5 days after check-out. The host can claim part of it only for real damage or missing items, with an explanation. You can respond and we review it; whatever is not awarded comes back to you.
Before a host can take bookings online, Stripe verifies their identity, and our team checks a document showing they have the right to let the property (a title deed, a nota simple from the Property Registry or an official property-tax bill; a manager sends the owner's signed authorisation, which we confirm with the owner). It is a careful check, not a legal guarantee.
Months not yet charged are simply cancelled. If the host cancels, you always get everything back. Refunds go to the card you paid with, usually within 5 to 10 working days. The full wording is in the seasonal rental Terms.
Online booking is optional and set per listing. You can keep a long-stay listing as contact-only for as long as you like: guests then contact you, you agree everything with them, and CasaLinking is not involved in the payment.
Accept the seasonal rental Terms
This is the first step and nothing else opens before it. The Terms apply only to hosts who switch online booking on.
Verify yourself and connect payouts with Stripe
Stripe checks your ID and your bank details, the same setup as for holiday payments. It takes a few minutes, and Stripe, not CasaLinking, holds your identity documents.
Show us you can let the property
Send one document: the title deed (escritura), a nota simple from the Property Registry, or an official property-tax bill (IBI). The name on it must match the name Stripe verified, and the address must match your listing. Electricity, water or internet bills are not accepted, because they can be in a tenant's name. Don't have a nota simple? We can order one for you from the Property Registry for €19 plus tax. If you manage the property for the owner, send the owner's signed authorisation and their contact details, and we confirm with the owner directly.
We check it
Our team reviews the document by hand, nobody else sees it, and we email you the result. We keep the documents privately and securely, as the Terms set out. It is a careful check, not a legal guarantee of ownership.
Your listing goes live for online booking
Guests then see a “Request to stay” box on your listing.
Each request you receive has already passed a Stripe ID check (a photo of their ID document and a selfie). You see their verified name, their dates, why they need the home and where they live. Their contact details and the exact address are shared between you only after the first payment.
You accept a request
We prepare the contract from our template with the rent, any cleaning fee and any deposit you set. The guest then has 3 days to sign.
The guest pays through us
They save a card when they sign. We charge it on the schedule above and you can see each payment in your dashboard.
We pass the first month to you after arrival
The money is held until your guest confirms they have arrived, or 48 hours after check-in at the latest. If the guest reports a problem, the money stays held until our team has looked into it.
Later months
Passed to your Stripe account 3 days after each charge.
Stripe pays your bank
Once the money is in your Stripe account, Stripe pays it into your bank on your own payout schedule. For a new account this is commonly about 7 days; your Stripe dashboard shows yours. CasaLinking can't speed this up.
The deposit (if any)
We hold it and never pay it to you. It goes back to the guest 5 days after check-out. Until then you can claim real damage or missing items, with an explanation and photos if possible. We review it and decide.
7.5% of the rent, minimum €75, plus IGIC on the fee (7% at present). It covers the ID checks, the contract, payment protection and the card processing cost. It is taken from the rent before the money reaches you, is never charged to the guest, and applies only to bookings made online this way. The cleaning fee and the deposit carry no fee.
Enter the monthly rent and the number of months.
Before any cleaning fee or deposit, which pass through untouched. Stripe then pays your bank on your payout schedule.
A guest books 3 months at €1,000.00 a month with a €500.00 deposit, checking in on 1 March 2027 and out on 1 June 2027. The dates below follow the rules above.
| When | What happens | Amount |
|---|---|---|
| When you sign | Your card is saved. Nothing is charged yet, because check-in is more than 14 days away. | – |
| 15 February 2027 | Month 1 is charged (14 days before check-in). | €1,000.00 |
| 22 February 2027 | The deposit is charged (7 days before check-in). | €500.00 |
| 1 March 2027 | Check-in. You confirm your arrival and we pass month 1 to the host. | – |
| 1 April 2027 | Month 2 is charged. | €1,000.00 |
| 1 May 2027 | Month 3 is charged. | €1,000.00 |
| 6 June 2027 | Your deposit goes back to your card (5 days after check-out, if there is no damage claim). | €500.00 |
| When | What happens | Amount |
|---|---|---|
| Month 1 | Charged 15 February 2027. Passed to your Stripe account after your guest confirms arrival (1 March 2027), or 48 hours after check-in at the latest. | €919.75 |
| Month 2 | Charged 1 April 2027. Passed to your Stripe account 4 April 2027. | €919.75 |
| Month 3 | Charged 1 May 2027. Passed to your Stripe account 4 May 2027. | €919.75 |
Total rent €3,000.00. Our fee is €225.00 plus €15.75 IGIC, so the host receives €2,759.25 in all, about €919.75 a month (each month's fee is €75.00 plus €5.25 IGIC). The guest pays no fee on top.
Example only. Your own dates, rent and deposit will differ.
Questions? Write to us at admin@casalinking.com and we will help.